Emergency Services

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About Us

The Prescott and Russell Emergency Services Department offers paramedics' services, 9-1-1, public training, community defribrillators management and emergency measures in the United Counties of Prescott and Russell’s extensive territory, which is comprised of 2002 km2. The Department counts 8 stations and posts, as well as more than 100 employees. “Security and care of patients” is our motto.


The mandate of the Emergency Services targets the protection of citizens through the management and delivery of services, including paramedics' services, 9-1-1 and the United Counties of Prescott and Russell Emergency Measures Plan in consultation with the police department, municipalities, fire departments and the medical community. Services are provided in accordance with the laws and regulations stipulated by the Ambulance Act, Personal Health Information Protection Act 2004, Emergency Prepardness Act and Emergency Management Ontario.


Our objective: reinforce the Prescott and Russell community survival chain, the latter aiming to reduce mortality and disability related to heart diseases.

This survival chain is composed of links such as:

  • healthy choices (avoid smoking, eating well, exercising, etc.)
  • quickly identifying symptoms
  • rapid access to emergency care
  • immediate CPR
  • quick defibrillation
  • quick administration of advanced life support
  • early rehabilitation

The chain is as strong as its weaker link - if a link is weak or missing, chances of survival are diminished. All links are essential to reduce mortality and disability related to heart diseases.

Emergency Services

584, County Road 9, , Plantagenet, ON K0B 1L0
1-866-311-9711 ext. 0