Housing Services


Housing Services is responsible for managing risk and subsidizing non-profit housing programs, subsidizing affordable housing programs, administering a centralized waiting list for rent geared to income housing applicants on income and management of its social housing portfolio. Housing Services aims to provide affordable and suitable housing to those eligible for rent geared to income.

Housing Applicants or Tenants

Social Housing Application

How do I apply?

To apply for social housing in Prescott and Russell, please contact Kim Martel, Tenant Placement Clerk, by calling at 613-675-4661, at our toll free number at 1-800-667-9825 or by email at [email protected].

You can download and print a copy of the Social Housing Request or you can obtain a copy at the Housing Services Division office in L'Orignal at 59 Court Street, 2nd Floor, or the office of any participating housing provider. Read the instructions carefully before complete the application. Make sure that the Release, Consent and Declaration on the application has been signed by all members of your household who are 16 years or older.

All household members must submit proof of Canadian residency and proof of their current income.

Submit your application and all applicable supporting documents to the Prescott and Russell Housing Services Division by mail, by fax at 1-877-844-9795, or in person, by mail at 59 Court Street, P. O. Box 303, L'Orignal (Ontario) K0B 1K0, or by email at [email protected].

The Housing Services Division determines eligibility for rent-geared-to-income (RGI) housing based on a duly completed and signed application. Your application will not be considered for eligibility if the application form is incomplete or if documents are missing. Upon approval of your application, your name will be added to the centralized waiting list in chronological order.

It is your responsibility to inform us immediately of any change to your file. Failure to do so could impact your eligibility.

Personal information contained in this form or in attachments is collected pursuant to the Housing Services Act, 2011 and the Freedom of Information and Protection of Privacy Act (R.S.O. 1990 c. F.31) or the Municipal Freedom of Information and Protection of Privacy Act (R.S.O. 1990 c. M.56). This information may be used to determine eligibility for housing applied to, continuation of housing, and may be used for the appropriate rent-geared-to-income charge.

Subsidized Housing Providers Listing

In the list of subsidized housing providers, in the service area of the United Counties of Prescott and Russell, you will find the Housing Services of the UCPR, the non-profit housing corporations, and the affordable housing providers.

Tenants Assistance

Community Relations Officer

Tenants living in Social Housing units or in non-profit housing corporations seeking support or resources are asked to contact the Community Relations Officer, Virginie Viau, by calling at 613-675-4661, at our toll free number at 1-800-667-9825 or by email at [email protected].

To know your rights as a tenant, you can also contact these following agencies for further assistance.

Clinique juridique de Prescott Russell

352 Main Street West, suite 201
Hawkesbury (Ontario) K6A 2H8

Phone: 613-632-1136
Toll free: 1-800-250-9220
Fax : 613-632-5525
Email : [email protected]

The Landlord and Tenant Board

You can call the Landlord and Tenant Board toll-free at 1-888-332-3234 and speak to one of our customer service representatives.

Housing Funding Assistance Program

Ontario Priorities Housing Initiative (OPHI) Program Guidelines Summary

View the Ontario Priorities Housing Initiative Guidelines for more information.

Emergency and/or Accessibility repairs

Ontario Renovates component offers financial aid by way of a forgivable loan for emergency home repairs or accessibility adaptations for yourself or for a member of the household. To find out if you are eligible, view the eligibility criteria and complete the Renovations Ontario application form.


The Homeownership Component under the Ontario Priorities Housing Initiative (OPHI) aims to assist low-to-moderate-income renter households to purchase affordable homes within Prescott and Russell by providing down payment assistance in the form of a forgivable loan.

To find out if you are eligible, view the eligibility criteria and complete the Homeownership application form.


Long Term Affordable Housing Strategy, Plan and Report

Long Term Affordable Housing Strategy

Access to adequate housing is at the heart of each community. Municipalities play an important role in addressing the need for housing to its residents including existing residents by future changes in these needs.

In order to better understand their immediate and future needs, the United Counties of Prescott and Russell completed the following study. This will guide the UCPR in its long-term housing strategy.

Regional Housing Needs Assessment Study

Room for everyone - Homelessness Prevention in Prescott and Russell

Internal Policies